Learn to build strong, trusting and cohesive relationships with global business partners

Public Program on August 10, 2018: Working Smart in a Multicultural Organization

Who should attend?

This course is for those who communicate with regional or global business partners and want to know the most effective way to get their message across so as to achieve their desired results and build strong working relationships.  

Program Details

August 10, 2018

From 9:00 a.m. to 5:00 p.m.

At Pullman, Bangsar, KL

Normal price of RM1,500 nett

Early Bird price of RM1,200 nett (Register before 27 July 2018)

Group price of RM1,100 nett (Group rate is for 4 pax and above)

HRDF Claimable

Led by: Steve L Muhs – Principal Trainer for Culture Boleh Global Training


CALL 03-8073-3707


Contact us now to register


Download the Registration Form

This training will provide participants with a keen understanding and a specific skill set in the following areas:

  • Understanding their own communication style and their cultural assumptions
  • Knowledge of why the best global communicators start with listening and observation rather than telling their ideas
  • How to influence and reason during meetings and discussions with business partners from around the globe

Course Overview

Cultural Intelligence™ is the capability to function effectively across various cultural contexts.  Developing CQ allows you to understand your own culture and how it impacts the way you work and communicate with others.  However, it also ensures you know the differences and similarities between your cultural approach and the approach of those you work with.  Based on that knowledge, you can then develop a strategy that will enable you to work successfully with all your regional and global partners and teammates.     

Course Objectives

  • Clearly grasp the impact of differing cultures as we work with a multicultural team
  • Identify your cultural approach to communication
  • Know the components of CQ and use them to achieve global success when working with a multicultural team
  • Build confidence in your ability to become a communicative leader within your organization
  • Understand how to deliver your message to anyone with clarity and make it actionable
  • Grasp how to motivate and influence those from other cultures
  • Build trusting and cohesive working relationships within your multicultural team

Course Topics Covered

  • Introduction of Culture and Cultural Intelligence
  • Understanding how your culture impacts your daily working and communicating style
  • Introduction of the 4 CQ components and their value
  • Creating the Drive to work with a multicultural team and seeing the benefits in doing so
  • Gaining Knowledge of our own culture and the cultures of those we work with
  • Building the right Strategy to achieve global success as a multicultural team
  • Putting your strategy into Action when working with your multicultural team
  • Trust – The corner stone of global relationships
  • Building strong global relationships through mutual understanding

This is what people are saying about attending our Cultural Intelligence courses

American Express

“As a result of your two-day training session, we shaved around 6 months off our intended coaching schedule, in so far as we have catapulted team understanding of great customer service from an Australian perspective. I can confidently say the local team has a common understanding of where potential challenges might lie and how best to navigate them.”

CAE Sdn Bhd

“A must do course to prepare your people for today’s global business environment.”

“I enjoyed how you challenged the audience – especially the western members of the audience – to question our perceptions of and interactions with (Asian) cultures.”

Kuliche + Soffa

“Steve is a great trainer who manages to break the language/cultural barrier of his audience right from the get go. His contents were excellent and addressed all grey areas for presenters alike.”

 “Interactive session throughout the training and definitely can relate some of the presentation and conference calls tricks to real work life scenarios. Simply enjoyed it.”

International Federation of Red Cross & Red Crescent

“It was definitely an “aha” moment – working within a diverse culture doesn’t guarantee good interaction but this course helps clarify ways to work with colleagues of varying backgrounds. Thanks Steve!”

“Steve is a great teacher, comedian and guide to navigating cross-cultural challenges rolled into one. I recommend his course for our whole office as what he teaches can be applied to improve any relationship.”

“It is really helpful for an expat moving to KL. A must course.”

“Tutor was engaging, fun and easy to follow. He was knowledgeable about the topics and subject matter.”

Haldor Topsoe

“Very useful insight in not only ways of doing business in Malaysia but also all the little things you need to be aware of in daily life in Malaysia. Very Good!”

Marlborough College Malaysia

“I learnt more about living and working in Malaysia in the three hours with Steve than I have living here for four years!”

“As a teacher who has taught on the International circuit for some time, I can honestly say that Culture Boleh’s training was outstanding. It gave me a real insight into what makes Malaysia tick.”

International School of Kuala Lumpur

“Mr. Steve is an intelligent person and has more cross-cultural knowledge than anybody that I know. His examples and understanding of the varied culture gave me an insight to look at my life at ISKL and people around me. Thank you Steve!”