Let us imagine that you work as a senior finance personnel in the Kuala Lumpur branch of a multinational pharmaceutical organization. Recently, a decision was made to standardize your finance processes across all regions so as to create a One Finance Team rather than individual silos that operate with varying […]
Having worked for a multinational company for the past two and a half years, Rosita feels that she should be given a promotion with an increased salary for her contributions so far. She makes the request to her manager, Martin, during her annual performance review meeting. Martin, who has been […]
Brian, a British expat living in Malaysia, receives an early morning email and walks over to one of his subordinates. Brian: Zul, Nadia is on leave but one of her clients has just called up and requested for some information about their account. Can you help to […]
Martha: “Everyone, I’m throwing a birthday party for my daughter this Saturday at my house. Would you be able to come and join the celebration?” Wai Ling: “I might have something to do on that day. If I can, I’ll try to make it.” Martha: […]
We once organized white water rafting as part of our company’s teambuilding exercise. I was grouped with three other young ladies, all of whom were my direct reports and we were assigned one experienced guide to help us navigate through the challenging rapids. As all of us were inexperienced paddlers, […]
Several years ago, the multinational company I was working for went through a merger which resulted in significant organizational changes. The new company direction favoured a more web based approach to training, so half of the total number of trainers were at risk of unemployment. As the last employee to […]
Recently, a multinational organization had an opportunity to close a huge deal with a chip manufacturing company from China. The negotiations were led by Fabian, a German national, who arranged a site visit for the management team from China with the hopes of acquainting them with the local processes. Due […]
An international organization held a conference in Malaysia to standardize its manufacturing line processes across the different regions and participants came from all over the world. The organizers had offered to provide transportation for the delegates from their hotels to the conference site. As the Japanese participants had initially politely […]
Sarah, an expat from Canada, was expecting a visit from her family during the upcoming week. She went to her usual supermarket located near her home to stock up on groceries and was in the midst of loading them all into a taxi when the driver unexpectedly drove off before […]
Wai Keat is busy at his desk when he hears a knock on his door. His American boss, Frederik, extends an invitation to his house for a barbeque this weekend. Wai Keat has made plans for the weekend, so he begins to say, “Ohh…err…I got something to do…” Frederik jumps […]
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