culture understanding


When Is Conflict not a Conflict?

When you notice two people speaking very loudly and gesturing animatedly, would you assume they are arguing or just having a normal conversation? Or when someone comments negatively on the work you produce, does that affect you emotionally as a person? Do you welcome disagreements or challenges to your idea […]


Manglish – A Truly Unique Malaysian Language

As a non-Malaysian, have you ever conversed with a Malaysian in English and found yourself confounded?  You thought you heard some English words used, but couldn’t understand what was being said?  Well, don’t be too quick to dismiss us as uneducated and backward for you have just been exposed to […]


6 Ways to Get Feedback from Malaysians

In any business environment, you will probably hear the word “feedback” multiple times a day. People often promise to “give you feedback soon” or they “look forward to your feedback”. But the reality is that most people often do not get the honest and useful feedback that they desire. Feedback […]


Kuala Lumpur-A City of Contrasts

Through my window, I could see the PETRONAS Twin Towers dominating the cityscape as usual. They were impossible to miss, as opposed to my humble dwelling that consisted merely of a single story with a few rooms, and that looked like every other house in this poor neighbourhood. I had to be at the […]